Do You Want Urgent Help For Someone
With a Mental Health Problem?
If so follow these steps:
If a GP or private psychiatrist is treating the person then contact them
2. If the person doesn't have a doctor or extra help is required you can
ring 9450 9000 and this will connect you to the North East Community Mental
Health Service, Monday to Friday between 9.00am and 5.00pm.
3. If it's after hours, and urgent assistance is needed ring 9496 5000
and ask for the North East Crisis Assessment & Treatment (CAT) staff
in the Emergency Department. If appropriate, this service can visit a
person at home.
4. After the crisis is over you can contact Neami or hope springs, community
based rehabilitation and support services, for help with getting on with
do I go for help?
The Austin & Repatriation Medical Centre's North
East Community Mental Health Service (NECMHS) aims to provide responsive,
accessible services with an early intervention focus. It also provides
consultation, liaison, education and mental health promotion services
to health and welfare providers and the general community. Consumer involvement
in improving service delivery is actively pursued.
The NECMHS provides:
Ø Psychiatric assessment and treatment
Ø Individual case management, counselling and rehabilitation
Ø Support for families and other carers
Ø Education and consultation on mental health matters
North East CMHS - 9450 9000
77 Hawdon Street, Heidelberg
On weekends, public holidays and overnight the North East CAT in the Emergency
Department is available for people of all ages who require urgent assistance
- 9496 5000.
Neami is committed to supporting people with serious
mental illness to get back into community life by offering:
Activities - a combination of rehabilitation, educational, creative and
social programs as well as a place for informal get togethers in a friendly
and supportive community environment;
Outreach - Neami support workers will visit people in their homes who
have difficulty using community services.
Housing - Neami has a range of houses and provides support to tenants.
Neami North East 9459 5455
422 Upper Heidelberg Road
Neami Housing & Administration
. If you need an interpreter
ring The Victorian Interpreting and Translating Service
on 9280 1941 This is a 24 hour service, and any person or organization
may use it. Fees may apply, or The Dept of Immigration and Multi-cultural
Affairs Translating and Interpreting Service on 9487 3479. Available at
all times (After hours: 13 14 50) This is a free service for people of
non-English speaking background.